Please allow 1-3CM differs due to manual measurement. Out USA: it usually takes about 28-55 days to get it.If there has damaged or missing part, i would be more suggest to offer replacement asap. This item is in the category "Home & Garden\Lamps, Lighting & Ceiling Fans\Chandeliers & Ceiling Fixtures". The seller is "ff19810" and is located in this country: CN. This item can be shipped worldwide.